Our standard embroidery price is  £5 per design per garment and  £12 for larger embroideries. If we believe it is over 30,000 stitches, we may need to add a surcharge so we will get in contact with any additional costs.

We recommend you size your artwork to the size you want it be embroidered, or larger. All files should have a resolution of 300dpi minimum.

Unfortunately we cannot embroider specific pantones. We have a large range of thread colours and we match them to your design, as close as we can. If having your brand pantones is vital, we suggest you opt for print instead..

Before we start embroidery, you will receive a proof either via the website or from our team. This will show you how the design will look on your garment. You simply approve the proof if you are happy, and away we go!

But make sure you check properly! Once you hit approve, Banana Moon are not liable for any little mistakes you might have missed. We try our best to spot them, but it is up to you to check everything is correct.

First, to make a logo or design work in embroidery, it has to be ‘digitised’. This means plotting how it will be embroidered stitch by stitch. Using techniques to maximise the efficiency of the logo for when it runs on a machine, but also achieving the highest quality possible. Whilst there are many companies that offer embroidery, not many digitise in-house anymore.

We can create complex and intricate embroidery designs, but we think simple is sometimes better. If it’s overcomplicated, the detail can become lost or not look as effective

If you do have a more complicated design, we suggest you space out the detail evenly, so it’s not all in one place. Too much in one area can mean the detail is lost or text is illegible

if you have a logo already, it may not look right on any garment. Before you send us your design, think about how you want it to look. You might have to shift it around slightly to make it fit perfectly. 

We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets, to provide a seamless checkout experience.

Since each sweatshirt is personalized to your specifications, we do not accept returns or exchanges unless there is a defect or error on our part. Please review your design carefully before placing the order.